Payments, Cancellations and Refunds
Registration Cancellations and Refunds
All event payment, cancellation and refund requests must be made directly to NASW-MN via phone (651-293-1935) or e-mail (admin.naswmn@socialworkers.org).
All cancellations must be made at least three (3) full working days prior to the event date to receive a full refund of paid registration and meals.
No refunds will be issued for cancellations made less than three (3) working days prior to the event.
No refunds will be issued for registrants who do not attend the event, without having cancelled at least three
(3) working days in advance.
Contact NASW-MN in cases of extenuating circumstances.
Cancellation and refund policies may differ for the License Exam Review Prep Course, Annual Conference, Social Work Summit, and Supervisor Certification Series. Unless otherwise specified, cancellations for these events must be made at least two (2) full weeks prior to the event date for a full refund. See Cancellation and Refund Policy on specific event registration page for details.
Payment for event registrations
All payments for event registrations must be received by NASW-MN prior to the event start time. Any outstanding balance must be paid before a registrant can be permitted to attend the event in question. Any registrant that fails to pay any outstanding balance prior to event start will not be permitted to attend the event.
Payment may be made in advance using cash, check or credit card prior to the event. Checks can be made payable to NASW-MN and mailed to our chapter office address. For timely processing of your payment and to expedite your receipt of materials/access and confirmation, we recommend paying with a credit card during registration. We do not accept American Express.
Merchandise Refunds
No refunds will be issued for merchandise. If an item is defective, contact NASW-MN within 5 days of in-person purchase or 5 days of receipt via mail for an exchange. No exchanges will be made for items damaged by the purchaser. Purchaser is responsible for inspecting items upon purchase/receipt, and delivering item for exchange.
For questions about registrations and refunds, contact admin.naswmn@socialworkers.org.