> >

Job Board

Check here for posted social work job opportunities in Minnesota.*

988 Manager, Suicide Prevention

Greater Twin Cities United Way

OUR MISSION AND VALUES

Mission:
Unite changemakers, advocate for social good and develop solutions to address the challenges no one can solve alone.

Values:
Equity, collaboration, agility, and transparency

Learn more and Apply now!

PRIMARY PURPOSE OF YOUR ROLE

The Greater Twin Cities United Way 988 Suicide and Crisis Lifeline Center manager is responsible for day-to-day contact center operations of the 988 Suicide and Crisis Lifeline, including supervising 988 Center Supervisors and a team of Suicide Prevention Call Specialists across three shifts. The 988 Crisis Center manager reports to the Senior Program Officer for 988 and mental health and ensures high-quality, trauma-informed crisis intervention services to all callers in accordance with Vibrant Emotional Health and SAMHSA standards.

ROLE ACCOUNTABILITIES

Call Center Operations – 70%

Lead contact center operations to facilitate meeting established goals for wait time, abandonment rate, and follow-up.
Schedule and oversee work of contact center staff, including 3 shifts.
Manage and support 988 Center Supervisors.
Monitor contact center technology tools and trends to ensure sustainable, quality system performance.
Partner with the 988 Senior Program Officer to create and implement business continuity plans.
Ensure staff policies and procedures are implemented and maintained based upon the Minnesota Department of Health, Vibrant Emotional Health and SAMHSA standards.
Administer partnerships and ensure compliance with grants, contracts, and partnership agreements.
Provide consultation and implementation guidance to other members of the 988 leadership team in development of future partnerships and innovation efforts.

Staff coaching and development – 20%

Responsible for hiring, training, and retaining qualified staff. Onboard new staff and facilitate continuing education for all staff in partnership with the 988 Center Supervisors and 988 training manager.
Coach staff for performance and skill development, set clear expectations and benchmarks.
Monitor call handling, review caller records, and provide feedback to staff to ensure quality caller interactions.
Provide on-call support for staff in need of escalated crisis call support, including some nights and weekends.
Coach and develop supervisors in their oversight and support of team members and participants during their shifts.
Manage conflict as necessary amongst team members, adhering to org policies and procedures.

Other – 10%

Participate in United Way organization events.
Support continuous improvement of 988 Center processes, policies, and procedures.
Work with United Way 211 Contact Center Manager to ensure standard practices, alignment, and communication across teams.
Attend trainings, events, conferences as needed.

COMPETENCIES THAT SUPPORT YOUR WORK

Trauma-informed Focus – Builds strong trauma-informed practices to provide strength-base interventions to callers in crisis.
Business insight- Demonstrate current knowledge of all job specific skills including supervision, crisis intervention, suicide prevention, telephone crisis line procedures.
Drives Engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
Communicates Effectively – Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
Directs Work – Provides direction, delegates and removes obstacles to get work done.
Drives Results – Consistently achieves results, even under touch circumstances.
Manages Conflict – Handles conflict situations effectively, settling differences in productive ways.
Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.
Customer Focus – Leverages customer insights and experiences to deliver customer-centric solutions.
Decision Quality – Makes good and timely decisions in support of callers, team and program goals.
Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals.
Tech Savvy – Ability to manage a virtual call center including comfort and familiarity with online communication tools and software programs.

Position Requirements

This position requires a bachelor’s degree in psychology, social work, or related field. Graduate degree preferred.
5-7+ years of relevant experience, including work in a behavioral health setting.
Experience managing teams, preferably in a contact center in the human services sector.
Understanding of public, non-profit and community-based mental health and human services systems.
Experience leading teams using call center telephony and information and referral database platforms; Nice InContact and iCarol program experience preferred.
Embody GTCUW’s core values of equity, agility, transparency and collaboration.
Ability to relate to and work with a diverse group of stakeholders.
Ability to work nights and weekends on occasion.

Posted 3/13/23

Development and Annual Event Coordinator

Jewish Community Relations Council of Minnesota and the Dakotas

Job Description

The Jewish Community Relations Council of Minnesota and the Dakotas (JCRC) is looking to hire an enthusiastic Development and Annual Event Coordinator to manage the donor database (Raiser’s Edge), donor communications, and fundraising platforms. Another primary responsibility of this position is leading a collaborative team in coordinating and creating a successful Annual Event, our annual fundraising gala. This person will also work with the Executive Director in developing strategies to secure financial support for the JCRC, ensuring sustainability and organizational growth by organizing and tracking the progress of fundraising campaigns. This is a key position that offers exposure to all aspects of non-profit fundraising.

The ideal candidate for this role should be self-motivated and possess exceptional communication, time management and interpersonal skills to reflect the character and professionalism of the JCRC.

The JCRC is an equal opportunity employer and we hire people of all faiths, backgrounds, and cultures.

Responsibilities and Duties

Development

Manage the Raiser’s Edge database, including creating and maintaining accurate donor records and overall responsibility for data integrity
Process and acknowledge donations and tribute cards in a timely manner
Create, run, and analyze donor reports
Administer donation platforms, including MobileCause and GiveMN
Work with the Director of Business Operations to process bank deposits
Facilitate grant writing, reporting and tracking on behalf of the organization
Provide excellent customer service to all constituents, including donors and board members
Assist the Director of Communications with the Annual Impact Report by providing an accurate donor list and providing other editing support as needed

Annual Event
(Note: the 2023 Annual Event is scheduled for 6/4/2023)

Lead role in strategizing, planning and implementing the JCRC Annual Event
Primary point of contact with venue event staff and other vendors, including day of the event
Oversee event contracts and work with seasonal JCRC staff
Coordinate tables, table hosts, and sponsors
Process and track ticket reservations and payments
Create and coordinate staff assignments, both leading up to and for the day of the event
Responsible for ordering relevant supplies and tracking expenses and budget
Project management of the ad book including vendor relationships, ad sales, and invoicing

Fundraising Campaigns

Create, implement and track an annual plan for Executive Director’s donor outreach
Manage other fundraising such as end of year campaigns and Give to the Max Day
Work with outside partner agencies on fundraising for the security department
Coordinate with Director of Communications to implement fundraising communications
Coordinate special donor groups such as the Directors Circle

General Programs and Office Support

Assist with other JCRC programs and events such as the Hanukkah Party, as needed and as available, including areas such as: venue, catering, nametags, scheduling, speakers, and invoices
Provide backup office support when required, for example accepting deliveries or answering the phone
Other duties as assigned

Required Qualifications

Bachelor’s degree
Exceptional verbal and written communication skills
Ability to manage multiple responsibilities simultaneously, with accuracy and attention to detail
Extremely organized with data management
Excellent customer service and interpersonal skills
Collaborative team player
Proficient in Microsoft Office
Effective problem-solving skills
Available to attend occasional evening events
Ability to maintain confidentiality and exercise discretion

Preferred Qualifications

Experience using donor relations software, Raiser’s Edge experience preferred
Work or volunteer experience in a nonprofit setting
Event planning experience, including large-scale events
Familiarity with project management software, Basecamp experience preferred

Location

Our office is located in downtown Minneapolis at 12 North 12th Street #480, Minneapolis, MN 55403. We provide onsite covered parking. This is currently a hybrid position, working at least 1 day in the office each week, and often 2 days per week as projects arise. In the weeks leading up to the Annual Event, position works 4-5 days per week in the office.

Benefits

This is a full-time position with the following benefits: vacation time, sick time, paid national holidays, paid Jewish holidays, life and disability insurance, and access to a retirement plan. This position is also eligible for medical and dental insurance.

JCRC Mission

As the public affairs voice of the Jewish community, the Jewish Community Relations Council of Minnesota and the Dakotas (JCRC) fights antisemitism and prejudice, safeguards the Jewish community, advocates for Israel, provides Holocaust education, promotes tolerance and social justice, and builds bridges across the Jewish and broader communities.

To Apply

Interested candidates should submit a resume or address any questions to Ruth Solom, MSW at ruth@minndakjcrc.org.

Posted 3/13/23

Licensed Social Worker(LSW)

Anoka Rehab & Living Center

$5000 Sign-On Bonus

See the full listing and apply!

Licensed Social Worker (LSW) Job Highlights:

403(b) Retirement Plan
$5,000 sign on bonus
Career scholarships
Quality training, continuing career education and leadership programs
Medical, Dental and Vision Insurance
Paid Time Off (Vacation, Holiday & Sick Days)

About the job:
Anoka Rehab & Living Center, part of Volunteers of America is looking for an experienced Licensed Social Worker with a passion for geriatrics. Our Social Workers are key players in providing support and service to our residents and their families. Our careers offer opportunities to make a positive impact in the lives of seniors every day.

Compensation: Up to $27 per hour

Essentials:

LTC case management
Discharge planning
MDS assessments
Care planning
Providing resources, and referrals to residents/families/staff members
Coordinates resident admissions
Coordinates and leads transfer and discharge team
Completes assessments of residents as necessary for Care Planning, MDS, RAPS, PPS and other required documents
Develops and promotes the department through marketing efforts throughout the professional and social community

Required Qualifications:

Bachelor’s degree in Social Work or related degree in social sciences; Licensed in the state of Minnesota
Minimum of one-year of Social Work experience, in a healthcare setting; knowledge of home health care and public health settings; familiarity with Federal and State regulations and requirements for home health care
Twenty-one (21) years of age, meet the MVR organization standards, and have a valid state driver’s license
Ability to read, speak and write fluently in English

Preferred Qualifications:

1 year of experience with LTC

About Anoka Rehab & Living Center:
At Anoka Rehab & Living Center, our approach to care grows out of respect for the human spirit and the belief that the right to dignity doesn’t diminish with age. Compassion, empathy, personal attention and concern for emotional and spiritual wellbeing are at the core of how we help every resident feel cherished and at home.

Our 2022 Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not “just a job”.
Take pride in helping others, and join us today!

Posted on 3/13/23

Licensed Social Worker

Minnesota Epilepsy Group

Minnesota Epilepsy Group, PA has an immediate opening for a full time Licensed Social Worker in our pediatric epilepsy program. The primary focus will be on working with patients and families on our Epilepsy Monitoring Unit at Children’s Minnesota Hospital, as well as in our outpatient clinic. The successful candidate will join a team of physicians (epileptologists), physician assistants, nurse clinicians, psychologists, and neuropsychologists in providing comprehensive evaluation, treatment, and social services. A Master’s degree in Social Work and Minnesota licensure (LISW or LICSW) are required. Some experience in mental health assessment/counseling is desirable while prior work in a hospital or outpatient medical setting is preferred. We offer a competitive salary and benefits package.

Minnesota Epilepsy Group, PA is a nationally recognized private neurological practice specializing in lifetime care of adults and children with new onset and chronic seizure disorders.

Interested candidates should submit a letter of introduction along with a CV to:
Robert Doss, PsyD, LP, ABPP-CN
Director of Psychology Services
rdoss@mnepilepsy.net

Minnesota Epilepsy Group, PA is an Equal Opportunity Employer

Posted on 3/13/23

Play Therapist

CenterLife Counseling

$1000 Signing Bonus Available

Therapist

CenterLife Counseling

$1000 Signing Bonus Available

Diverse Workforce Supervisor

NASW-MN

Pay Level: $40/Hr Position Status: Contractor

Complete application and submit resume and cover letter

I. MAJOR FUNCTIONS:

The Diverse Workforce Supervisors provide licensing and internship supervision to BIPOC social workers in the Diverse Workforce Pilot Project.

II. BASIC DUTIES AND RESPONSIBILITIES:

Provide individual and/or group supervision for cohort member(s) under the Minnesota Board of Social Work standards at the LSW and/or LGSW levels.
Provide internship supervision for students in placements where a BIPOC supervisor is not available.
Provide support for cohort member(s), including those who are new workers or interns.
Complete supervision plans and supervision verification reports for the MN Board of Social Work.
Evaluate and provide direction to cohort members in their social work practice.

MINIMUM WORK REQUIREMENTS:

Identify as Black, Indigenous, People of Color (BIPOC)
Bachelor’s degree in social work, Master’s degree preferred
Hold a valid Minnesota social work license in good standing
Must have met the 30-hour supervision training requirement to provide licensure supervision in MN and am eligible to provide LSW or LGSW licensure supervision
Knowledge of continuing education programming and compliance with regulatory requirements will be advantageous for this position
Must be a current NASW member while in this role
Background clearance
Minimum of three years of experience working with children and families
Previous supervision experience preferred

Skills:

Strong commitment to the social work profession and NASW-MN’s mission.
Ability to work independently in a virtual environment.
Excellent verbal and written communication skills, including the ability to effectively communicate.
Exceptional supervision skills; enjoys working with people.
Strong problem identification skills, including the ability to problem solve and generate creative solutions, exercise common sense and sound judgment, and make effective decisions based on accurate and timely analyses.
Ability to think critically and problem-solve independently.

Posted on 3/2/23

Executive Assistant (Remote)

NASW-MN

Pay Level: $20/Hr

Position Status: Part-Time (10-15 hrs/wk)

To Apply: Submit resume and cover letter to Executive Assistant - Minnesota - Career Portal (dayforcehcm.com)

I. MAJOR FUNCTIONS:

The executive assistant provides vital support to the executive director of NASW-MN. This support includes skillful cooperation and clear, timely communication between the executive assistant, the executive director, staff and contractors, interns, volunteer leadership, members and not-yet-members, and partners; support of the director’s daily commitments and the Chapter’s activities; and coordinated efforts that produce consistent, organized daily business operations. Additionally, the assistant will handle ongoing responsibilities related to communications, sponsorships and advertising revenue, and membership development.

II. BASIC DUTIES AND RESPONSIBILITIES:

Leadership & Administrative Support

Engage in regular communication with the executive director regarding their schedule, scheduling, and rescheduling of commitments.
Ensure the director has all necessary files and materials in advance of scheduled commitments and events.
Respond to email and other communications including drafting correspondence, forwarding materials/files, and sending requested information.
Provide support with board and committee engagements.
Manage Chapter’s external software and application account subscriptions, including but not limited to Zoom, SurveyMonkey, and Google Suite.
Remain up to date on changes to existing applications, event, and communications tools, and recommend changes to Chapter leadership.
Create and deliver invoices and manage receipt of payments from external customers.
● Order and manage Chapter merchandise inventory.
Research products and obtain service estimates.
Build relationships and manage financial transactions with print and mail vendors.
Manage Chapter’s sponsorships, exhibiting, and advertising opportunities, including building relationships with potential sponsors/exhibitors/advertisers and invoicing and taking payments.
Prepare and send business communications.
Manage Chapter’s various contact lists.
Assist in collecting, analyzing, and reporting program evaluation data.

Membership

Manage and maintain Chapter membership lists, data, and dashboard.
Conduct targeted monthly outreach to new and expiring members.

Social Media & Website

Manage Chapter’s social media accounts (Facebook, Instagram, Twitter, LinkedIn, YouTube), including creating graphics and content for posts, in coordination with the National office’s communications team.
Respond to comments and messages received on social media channels and through website.
Monitor social media analytics and develop strategies for optimal online engagement.
Manage passwords, permissions, and usage of all communication tools, including social media accounts, email marketing platforms, and VoterVoice.
Ensure Chapter website is updated with current news, events, and announcements.

Marketing & Advertising

Collect and organize newsletter content, coordinate development with external contractors, and send to members.
Draft, develop, schedule, and send e-blasts, policy alerts, and other mass email communications.
Monitor open rates and other email campaign metrics.
Develop, implement, and enforce communications and advertising protocols and policies. Respond to inquiries, edit and format ads, post ads to various media, and remove expired ads.
Conceptualize and create Chapter promotional, program, and administrative materials.
Manage printing of materials for events, member recruitment, and exhibiting, including coordinating with external printing and mailing vendors.

General Communications

Deliver exceptional communications and customer service to all internal and external stakeholders.
Coordinate with NASW’s National Office to ensure compliance with ADA, brand, and style standards.
Write content for Chapter letters, mailings, and statements to members and stakeholders.
Other duties as assigned.

MINIMUM WORK REQUIREMENTS:

Skills:

Excellent and effective verbal and written communication skills.
Timeliness and effective time-management skills to prioritize and organize a complex and diverse workload.
Understanding of business operations, and ability to plan and manage a variety of business-related services.
Exceptional customer service skills.
Enjoy working with people.
Strong organizational skills, attention to detail, and ability to multitask.
Strong commitment to the profession and NASW-MN’s mission.

Knowledge:

Bachelor’s degree required, social work degree preferred.
Macro social work practice coursework and experience preferred.
If a social worker, Minnesota social work license (complete or in process).
Proficiency in all MS Office applications, email systems, Google suite, and the social media platforms the Chapter utilizes.
Skills in utilizing Canva, Survey Monkey, payment platforms, and other tools preferred.

Experience:

Minimum of two years’ project management, administrative, and/or executive assistant experience.
Experience working collaboratively with multiple stakeholders, such as volunteers, interns, schools, and other non-profit organizations.

IV. ATTRIBUTES

Results driven: See the big picture. Assist with the development and monitoring of key performance metrics to produce the desired results.
Strong business acumen: See opportunities and emerging trends, and be knowledgeable about the operations, unique needs, and goals specific to member-driven, not-for-profit organizations.
Firm and fair leadership: Work with a wide range of staff, colleagues, and members, requiring a firm, fair, and flexible style that both complements the efforts and supports the needs of others.
Partnership: Able to build trust internally and externally. Must be highly professional, discreet, and accountable.
Organizational agility: Thoughtful, respectful communication style that fosters an open environment, enabling thought-provoking discussions and collaborative decision making.
Perceptive: Creative, intuitively recognize opportunities, and take appropriate action.

This document describes general job duties and responsibilities. It is not a complete listing of job duties. Further clarification should be obtained from the supervisor listed above (e.g. Work plans, performance standards, task lists etc.). Incumbents may be required to perform tasks related to these duties. Major changes in job duties should be incorporated in this description.
NASW is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted on 2/3/23

Want to see your job ad on this page?

Learn more about promotional opportunities with NASW-MN.

* The jobs posted on this page are paid advertisements by the listed organization.

Job Board

988 Manager, Suicide Prevention

Greater Twin Cities United Way

OUR MISSION AND VALUES

Learn more and Apply now!

PRIMARY PURPOSE OF YOUR ROLE

ROLE ACCOUNTABILITIES

COMPETENCIES THAT SUPPORT YOUR WORK

Development and Annual Event Coordinator

Jewish Community Relations Council of Minnesota and the Dakotas

Job Description

Responsibilities and Duties

Required Qualifications

Preferred Qualifications

Location

Benefits

JCRC Mission

To Apply

Licensed Social Worker(LSW)

Anoka Rehab & Living Center

See the full listing and apply!

Licensed Social Worker

Minnesota Epilepsy Group

Play Therapist

CenterLife Counseling

Read more and apply at https://centerlifecounseling.com/careers/

Therapist

CenterLife Counseling

Read more and apply at https://centerlifecounseling.com/careers/

Diverse Workforce Supervisor

NASW-MN

Complete application and submit resume and cover letter

I. MAJOR FUNCTIONS:

II. BASIC DUTIES AND RESPONSIBILITIES:

MINIMUM WORK REQUIREMENTS:

Executive Assistant (Remote)

NASW-MN

I. MAJOR FUNCTIONS:

II. BASIC DUTIES AND RESPONSIBILITIES:

MINIMUM WORK REQUIREMENTS:

IV. ATTRIBUTES

Want to see your job ad on this page?