Job Board

Check here for posted social work job opportunities in Minnesota.*

988 Manager, Suicide Prevention

Greater Twin Cities United Way

OUR MISSION AND VALUES

Mission:
Unite changemakers, advocate for social good and develop solutions to address the challenges no one can solve alone.

Values:
Equity, collaboration, agility, and transparency

Learn more and Apply now!

PRIMARY PURPOSE OF YOUR ROLE

The Greater Twin Cities United Way 988 Suicide and Crisis Lifeline Center manager is responsible for day-to-day contact center operations of the 988 Suicide and Crisis Lifeline, including supervising 988 Center Supervisors and a team of Suicide Prevention Call Specialists across three shifts. The 988 Crisis Center manager reports to the Senior Program Officer for 988 and mental health and ensures high-quality, trauma-informed crisis intervention services to all callers in accordance with Vibrant Emotional Health and SAMHSA standards.

ROLE ACCOUNTABILITIES

Call Center Operations – 70%

  • Lead contact center operations to facilitate meeting established goals for wait time, abandonment rate, and follow-up.
  • Schedule and oversee work of contact center staff, including 3 shifts.
  • Manage and support 988 Center Supervisors.
  • Monitor contact center technology tools and trends to ensure sustainable, quality system performance.
  • Partner with the 988 Senior Program Officer to create and implement business continuity plans.
  • Ensure staff policies and procedures are implemented and maintained based upon the Minnesota Department of Health, Vibrant Emotional Health and SAMHSA standards.
  • Administer partnerships and ensure compliance with grants, contracts, and partnership agreements.
  • Provide consultation and implementation guidance to other members of the 988 leadership team in development of future partnerships and innovation efforts.

Staff coaching and development – 20%

  • Responsible for hiring, training, and retaining qualified staff. Onboard new staff and facilitate continuing education for all staff in partnership with the 988 Center Supervisors and 988 training manager.
  • Coach staff for performance and skill development, set clear expectations and benchmarks.
  • Monitor call handling, review caller records, and provide feedback to staff to ensure quality caller interactions.
  • Provide on-call support for staff in need of escalated crisis call support, including some nights and weekends.
  • Coach and develop supervisors in their oversight and support of team members and participants during their shifts.
  • Manage conflict as necessary amongst team members, adhering to org policies and procedures.

Other – 10%

  • Participate in United Way organization events.
  • Support continuous improvement of 988 Center processes, policies, and procedures.
  • Work with United Way 211 Contact Center Manager to ensure standard practices, alignment, and communication across teams.
  • Attend trainings, events, conferences as needed.

COMPETENCIES THAT SUPPORT YOUR WORK

  • Trauma-informed Focus – Builds strong trauma-informed practices to provide strength-base interventions to callers in crisis.
  • Business insight- Demonstrate current knowledge of all job specific skills including supervision, crisis intervention, suicide prevention, telephone crisis line procedures.
  • Drives Engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Communicates Effectively – Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
  • Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Directs Work – Provides direction, delegates and removes obstacles to get work done.
  • Drives Results – Consistently achieves results, even under touch circumstances.
  • Manages Conflict – Handles conflict situations effectively, settling differences in productive ways.
  • Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.
  • Customer Focus – Leverages customer insights and experiences to deliver customer-centric solutions.
  • Decision Quality – Makes good and timely decisions in support of callers, team and program goals.
  • Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals.
  • Tech Savvy – Ability to manage a virtual call center including comfort and familiarity with online communication tools and software programs.
Position Requirements
  • This position requires a bachelor’s degree in psychology, social work, or related field. Graduate degree preferred.
  • 5-7+ years of relevant experience, including work in a behavioral health setting.
  • Experience managing teams, preferably in a contact center in the human services sector.
  • Understanding of public, non-profit and community-based mental health and human services systems.
  • Experience leading teams using call center telephony and information and referral database platforms; Nice InContact and iCarol program experience preferred.
  • Embody GTCUW’s core values of equity, agility, transparency and collaboration.
  • Ability to relate to and work with a diverse group of stakeholders.
  • Ability to work nights and weekends on occasion.
Posted 3/13/23

Development and Annual Event Coordinator

Jewish Community Relations Council of Minnesota and the Dakotas

Job Description

The Jewish Community Relations Council of Minnesota and the Dakotas (JCRC) is looking to hire an enthusiastic Development and Annual Event Coordinator to manage the donor database (Raiser’s Edge), donor communications, and fundraising platforms. Another primary responsibility of this position is leading a collaborative team in coordinating and creating a successful Annual Event, our annual fundraising gala. This person will also work with the Executive Director in developing strategies to secure financial support for the JCRC, ensuring sustainability and organizational growth by organizing and tracking the progress of fundraising campaigns. This is a key position that offers exposure to all aspects of non-profit fundraising.

The ideal candidate for this role should be self-motivated and possess exceptional communication, time management and interpersonal skills to reflect the character and professionalism of the JCRC.

The JCRC is an equal opportunity employer and we hire people of all faiths, backgrounds, and cultures.

Responsibilities and Duties

Development
  • Manage the Raiser’s Edge database, including creating and maintaining accurate donor records and overall responsibility for data integrity
  • Process and acknowledge donations and tribute cards in a timely manner
  • Create, run, and analyze donor reports
  • Administer donation platforms, including MobileCause and GiveMN
  • Work with the Director of Business Operations to process bank deposits
  • Facilitate grant writing, reporting and tracking on behalf of the organization
  • Provide excellent customer service to all constituents, including donors and board members
  • Assist the Director of Communications with the Annual Impact Report by providing an accurate donor list and providing other editing support as needed
Annual Event
(Note: the 2023 Annual Event is scheduled for 6/4/2023)
  • Lead role in strategizing, planning and implementing the JCRC Annual Event
  • Primary point of contact with venue event staff and other vendors, including day of the event
  • Oversee event contracts and work with seasonal JCRC staff
  • Coordinate tables, table hosts, and sponsors
  • Process and track ticket reservations and payments
  • Create and coordinate staff assignments, both leading up to and for the day of the event
  • Responsible for ordering relevant supplies and tracking expenses and budget
  • Project management of the ad book including vendor relationships, ad sales, and invoicing
Fundraising Campaigns
  • Create, implement and track an annual plan for Executive Director’s donor outreach
  • Manage other fundraising such as end of year campaigns and Give to the Max Day
  • Work with outside partner agencies on fundraising for the security department
  • Coordinate with Director of Communications to implement fundraising communications
  • Coordinate special donor groups such as the Directors Circle
General Programs and Office Support
  • Assist with other JCRC programs and events such as the Hanukkah Party, as needed and as available, including areas such as: venue, catering, nametags, scheduling, speakers, and invoices
  • Provide backup office support when required, for example accepting deliveries or answering the phone
  • Other duties as assigned

Required Qualifications

  • Bachelor’s degree
  • Exceptional verbal and written communication skills
  • Ability to manage multiple responsibilities simultaneously, with accuracy and attention to detail
  • Extremely organized with data management
  • Excellent customer service and interpersonal skills
  • Collaborative team player
  • Proficient in Microsoft Office
  • Effective problem-solving skills
  • Available to attend occasional evening events
  • Ability to maintain confidentiality and exercise discretion

Preferred Qualifications

  • Experience using donor relations software, Raiser’s Edge experience preferred
  • Work or volunteer experience in a nonprofit setting
  • Event planning experience, including large-scale events
  • Familiarity with project management software, Basecamp experience preferred

Location

Our office is located in downtown Minneapolis at 12 North 12th Street #480, Minneapolis, MN 55403. We provide onsite covered parking. This is currently a hybrid position, working at least 1 day in the office each week, and often 2 days per week as projects arise. In the weeks leading up to the Annual Event, position works 4-5 days per week in the office.

Benefits

This is a full-time position with the following benefits: vacation time, sick time, paid national holidays, paid Jewish holidays, life and disability insurance, and access to a retirement plan. This position is also eligible for medical and dental insurance.

JCRC Mission

As the public affairs voice of the Jewish community, the Jewish Community Relations Council of Minnesota and the Dakotas (JCRC) fights antisemitism and prejudice, safeguards the Jewish community, advocates for Israel, provides Holocaust education, promotes tolerance and social justice, and builds bridges across the Jewish and broader communities.

To Apply

Interested candidates should submit a resume or address any questions to Ruth Solom, MSW at ruth@minndakjcrc.org.

Posted 3/13/23


Licensed Social Worker(LSW)

Anoka Rehab & Living Center

$5000 Sign-On Bonus

See the full listing and apply!

Licensed Social Worker (LSW) Job Highlights:
  • 403(b) Retirement Plan
  • $5,000 sign on bonus
  • Career scholarships
  • Quality training, continuing career education and leadership programs
  • Medical, Dental and Vision Insurance
  • Paid Time Off (Vacation, Holiday & Sick Days)

About the job:
Anoka Rehab & Living Center, part of Volunteers of America is looking for an experienced Licensed Social Worker with a passion for geriatrics. Our Social Workers are key players in providing support and service to our residents and their families. Our careers offer opportunities to make a positive impact in the lives of seniors every day.

Compensation: Up to $27 per hour

Essentials:

  • LTC case management
  • Discharge planning
  • MDS assessments
  • Care planning
  • Providing resources, and referrals to residents/families/staff members
  • Coordinates resident admissions
  • Coordinates and leads transfer and discharge team
  • Completes assessments of residents as necessary for Care Planning, MDS, RAPS, PPS and other required documents
  • Develops and promotes the department through marketing efforts throughout the professional and social community

Required Qualifications:

  • Bachelor’s degree in Social Work or related degree in social sciences; Licensed in the state of Minnesota
  • Minimum of one-year of Social Work experience, in a healthcare setting; knowledge of home health care and public health settings; familiarity with Federal and State regulations and requirements for home health care
  • Twenty-one (21) years of age, meet the MVR organization standards, and have a valid state driver’s license
  • Ability to read, speak and write fluently in English

Preferred Qualifications:

  • 1 year of experience with LTC

About Anoka Rehab & Living Center:
At Anoka Rehab & Living Center, our approach to care grows out of respect for the human spirit and the belief that the right to dignity doesn’t diminish with age. Compassion, empathy, personal attention and concern for emotional and spiritual wellbeing are at the core of how we help every resident feel cherished and at home.

Our 2022 Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not “just a job”.
Take pride in helping others, and join us today!

Posted on 3/13/23


Licensed Social Worker

Minnesota Epilepsy Group

Minnesota Epilepsy Group, PA has an immediate opening for a full time Licensed Social Worker in our pediatric epilepsy program. The primary focus will be on working with patients and families on our Epilepsy Monitoring Unit at Children’s Minnesota Hospital, as well as in our outpatient clinic. The successful candidate will join a team of physicians (epileptologists), physician assistants, nurse clinicians, psychologists, and neuropsychologists in providing comprehensive evaluation, treatment, and social services. A Master’s degree in Social Work and Minnesota licensure (LISW or LICSW) are required. Some experience in mental health assessment/counseling is desirable while prior work in a hospital or outpatient medical setting is preferred. We offer a competitive salary and benefits package.

Minnesota Epilepsy Group, PA is a nationally recognized private neurological practice specializing in lifetime care of adults and children with new onset and chronic seizure disorders.

Interested candidates should submit a letter of introduction along with a CV to:
Robert Doss, PsyD, LP, ABPP-CN
Director of Psychology Services
rdoss@mnepilepsy.net

Minnesota Epilepsy Group, PA is an Equal Opportunity Employer

Posted on 3/13/23


Play Therapist

CenterLife Counseling

$1000 Signing Bonus Available

Read more and apply at https://centerlifecounseling.com/careers/


CenterLife Counseling is looking for a licensed (or pre-licensed) therapist who has a passion for helping kiddos and their families. If you have that passion, please apply. Our purpose in this hiring is to build a small cohort of collaborative therapists who do play therapy within CenterLife.

Our therapists need to be healthy – able to “practice what they teach” their clients. We expect CenterLife therapists to, as they say, “walk the walk.” If you are emotionally mature, qualified, and ready to enter the flexibility of independent contracting in a group-practice setting, please apply.

CENTERLIFE IS INTERESTED IN THERAPISTS WHO ARE:

  • Licensed mental health professionals who work with children.
    We maintain a broad range of licensures among our therapists, including LMFT, LP, LICSW, and LPCC. Applicants for this position may have their RPT, be in the process of earning it, or simply be interested in earning an RPT. On a limited basis, we are also able to contract with pre-licensed therapists.
  • Reasonable people, looking for a healthy place to practice.
    We intentionally choose therapists who are emotionally mature with the interpersonal capacity for healthy collaboration and partnership. CenterLife therapists are expected to bring their best selves to work and set a healthy example for their clients. We are a team of equals, and our environment reflects and protects that culture.
  • Ready for the flexibility and control inherent in being an independent contractor.
    CenterLife therapists are able to make their own decisions about what is best for their clients and manage their own work-life balance.
  • Able to provide for an annual average of 26 or more clients per week.

ABOUT CENTERLIFE COUNSELING
CenterLife Counseling is a well-established group practice with offices in Centerville and White Bear Lake, MN, owned and operated by Kim Lundholm-Eades, MS, LMFT, SEP. Kim is an Approved AAMFT and MAMFT Supervisor, and past president of MAMFT. Find out more about CenterLife at www.centerlifecounseling.com.

CenterLife Counseling was founded on a culture that is attractive to both therapists and clients. We believe that the internal, relational culture of CenterLife impacts outcomes for our clients as much as our use of ethical and best clinical and business practices.

Our culture is based on the collaborators in this mental health practice “practicing what they teach” to clients. Since how we treat each other impacts the experience of our clients, we expect our therapists to actively participate in creating and maintaining that healthy culture.

For example:

  • We have biweekly case consultation where all are learners and everyone, from the most experienced to the least experienced, has valuable insight to offer.
  • We model healthy relationships and so talk to each other, not about each other.
  • When conflicts happen, we address them directly, in a timely manner, respectfully, and with an open mind.
  • Our clinical and business practice is based on ethical and best practice established by research and evidence, and values transparency.
  • We have intentionally built the practice around having a broad range of professional perspectives and so, our therapists have a range of mental health licensures, specialties, and experience.
  • Many of our therapists have areas of specialty (i.e.: play therapy, geriatrics, EFT, Couples and Family Therapy, adolescents, DBT, EMDR, psychological testing, LGBTQ+).
  • Clients have access to a broad range of licensures and experience among our therapists and so our clients include children, teens, adults, couples, and families.
  • CenterLife as a clinic also specializes in treating trauma, with several of our therapists trained in Somatic Experiencing, other Somatic modalities, Brainspotting and/or EMDR.

CenterLife Counseling offers a “turnkey” experience that allows therapists to focus on their clients rather than on administration, by providing:

  • Fully furnished and comfortable office spaces.
  • A sophisticated Electronic Medical Record system. (Therapists provide their own laptop or iPad).
  • Credentialing and re-credentialing assistance.
  • Billing, invoicing, follow-up on rejected claims, follow-up on collections, along with a credit card on-file system.
  • Trained, on-site receptionists who are experts in greeting clients, scheduling appointments, answering phones, and processing insurance verifications with professionalism and the same maturity we expect of our therapists.
  • Generous revenue split (Full time therapists can earn in the $90K range).
  • Scheduled Case Consultation with great colleagues who love to collaborate.
  • A large, well-maintained playroom.
  • Plentiful marketing, advertising, and web visibility.

We encourage applicants, after their first interview, to connect with some of our current therapists so they can hear for themselves that we really do mean what we say about our culture; CenterLife is a healthy place to work.

Being an independent contractor is highly rewarding! After becoming independent contractors, our therapists do NOT want to go back to an employee model. We will coach you into taking full advantage of being an independent contractor. We will, for example, help you take advantage of the flexibility in scheduling that comes with it. We want every therapist to be successful and will only invite you to join our group if we think you can thrive as an independent contractor.

If you want to be a part of a well-established, friendly, mature, professional, collaborative, and thriving group practice, please contact our Clinical Administrator, Angie Houman, by email at ahouman@centerlifecounseling.com.
We look forward to connecting with you…

Posted on 3/13/23


Therapist

CenterLife Counseling

$1000 Signing Bonus Available

Read more and apply at https://centerlifecounseling.com/careers/

CenterLife Counseling is looking for licensed (or pre-licensed) therapists who have a passion for helping children, individuals, couples, and/or families in our community. If you have that passion, please apply.

Our therapists need to be healthy – able to “practice what they teach” their clients. We expect CenterLife therapists to, as they say, “walk the walk.” If you are emotionally mature, qualified, and ready to enter the flexibility of independent contracting in a group-practice setting, please apply.

CENTERLIFE IS INTERESTED IN THERAPISTS WHO ARE:

  • Licensed mental health professionals.
    We maintain a broad range of licensures among our therapists, including LMFT, LP, LICSW, and LPCC. On a limited basis, we are also able to contract with pre-licensed therapists.
  • Reasonable people, looking for a healthy place to practice.
    We intentionally choose therapists who are emotionally mature with the interpersonal capacity for healthy collaboration and partnership. CenterLife therapists are expected to bring their best selves to work and set a healthy example for their clients. We are a team of equals, and our environment reflects and protects that culture.
  • Ready for the flexibility and control inherent in being an independent contractor.
    CenterLife therapists are able to make their own decisions about what is best for their clients and manage their own work-life balance.
  • Able to provide for an annual average of 26 or more clients per week.

ABOUT CENTERLIFE COUNSELING
CenterLife Counseling is a well-established group practice with offices in Centerville and White Bear Lake, MN, owned and operated by Kim Lundholm-Eades, MS, LMFT, SEP. Kim is an Approved AAMFT and MAMFT Supervisor, and past president of MAMFT. Find out more about CenterLife at www.centerlifecounseling.com.

CenterLife Counseling was founded on a culture that is attractive to both therapists and clients. We believe that the internal, relational culture of CenterLife impacts outcomes for our clients as much as our use of ethical and best clinical and business practices.

Our culture is based on the collaborators in this mental health practice “practicing what they teach” to clients. Since how we treat each other impacts the experience of our clients, we expect our therapists to actively participate in creating and maintaining that healthy culture.

For example:

  • We have biweekly case consultation where all are learners and everyone, from the most experienced to the least experienced, has valuable insight to offer.
  • We model healthy relationships and so talk to each other, not about each other.
  • When conflicts happen, we address them directly, in a timely manner, respectfully, and with an open mind.
  • Our clinical and business practice is based on ethical and best practice established by research and evidence, and values transparency.
  • We have intentionally built the practice around having a broad range of professional perspectives and so, our therapists have a range of mental health licensures, specialties, and experience.
  • Many of our therapists have areas of specialty (i.e.: play therapy, geriatrics, EFT, Couples and Family Therapy, adolescents, DBT, EMDR, psychological testing, LGBTQ+).
  • Clients have access to a broad range of licensures and experience among our therapists and so our clients include children, teens, adults, couples, and families.
  • CenterLife as a clinic also specializes in treating trauma, with several of our therapists trained in Somatic Experiencing, other Somatic modalities, Brainspotting and/or EMDR.

CenterLife Counseling offers a “turnkey” experience that allows therapists to focus on their clients rather than on administration, by providing:

  • Fully furnished and comfortable office spaces.
  • A sophisticated Electronic Medical Record system. (Therapists provide their own laptop or iPad).
  • Credentialing and re-credentialing assistance.
  • Trained, on-site receptionists who are experts in greeting clients, scheduling appointments, answering phones, and processing insurance verifications with professionalism and the same maturity we expect of our therapists.
  • Billing, invoicing, follow-up on rejected claims, follow-up on collections, along with a credit card on-file system.
  • Generous revenue split (Full time therapists can earn in the $90K range).
  • Scheduled Case Consultation with great colleagues who love to collaborate.
  • A warm, inviting, and professional atmosphere.
  • Plentiful marketing, advertising, and web visibility.

We encourage applicants, after their first interview, to connect with some of our current therapists so they can hear for themselves that we really do mean what we say about our culture; CenterLife is a healthy place to work.

Being an independent contractor is highly rewarding! After becoming independent contractors, our therapists do NOT want to go back to an employee model. We will coach you into taking full advantage of being an independent contractor. We will, for example, help you take advantage of the flexibility in scheduling that comes with it. We want every therapist to be successful and will only invite you to join our group if we think you can thrive as an independent contractor.

If you want to be a part of a well-established, friendly, mature, professional, collaborative, and thriving group practice, please contact our Clinical Administrator, Angie Houman, by email at ahouman@centerlifecounseling.com.

We look forward to connecting with you…

Posted on 3/13/23


Diverse Workforce Supervisor

NASW-MN

Pay Level: $40/Hr Position Status: Contractor

Complete application and submit resume and cover letter

I. MAJOR FUNCTIONS:

The Diverse Workforce Supervisors provide licensing and internship supervision to BIPOC social workers in the Diverse Workforce Pilot Project.

II. BASIC DUTIES AND RESPONSIBILITIES:

  • Provide individual and/or group supervision for cohort member(s) under the Minnesota Board of Social Work standards at the LSW and/or LGSW levels.
  • Provide internship supervision for students in placements where a BIPOC supervisor is not available.
  • Provide support for cohort member(s), including those who are new workers or interns.
  • Complete supervision plans and supervision verification reports for the MN Board of Social Work.
  • Evaluate and provide direction to cohort members in their social work practice.

MINIMUM WORK REQUIREMENTS:

  • Identify as Black, Indigenous, People of Color (BIPOC)
  • Bachelor’s degree in social work, Master’s degree preferred
  • Hold a valid Minnesota social work license in good standing
  • Must have met the 30-hour supervision training requirement to provide licensure supervision in MN and am eligible to provide LSW or LGSW licensure supervision
  • Knowledge of continuing education programming and compliance with regulatory requirements will be advantageous for this position
  • Must be a current NASW member while in this role
  • Background clearance
  • Minimum of three years of experience working with children and families
  • Previous supervision experience preferred
Skills:
  • Strong commitment to the social work profession and NASW-MN’s mission.
  • Ability to work independently in a virtual environment.
  • Excellent verbal and written communication skills, including the ability to effectively communicate.
  • Exceptional supervision skills; enjoys working with people.
  • Strong problem identification skills, including the ability to problem solve and generate creative solutions, exercise common sense and sound judgment, and make effective decisions based on accurate and timely analyses.
  • Ability to think critically and problem-solve independently.
Posted on 3/2/23

Executive Assistant (Remote)

NASW-MN

Pay Level: $20/Hr

Position Status: Part-Time (10-15 hrs/wk)

To Apply: Submit resume and cover letter to Executive Assistant - Minnesota - Career Portal (dayforcehcm.com)

I. MAJOR FUNCTIONS:

The executive assistant provides vital support to the executive director of NASW-MN. This support includes skillful cooperation and clear, timely communication between the executive assistant, the executive director, staff and contractors, interns, volunteer leadership, members and not-yet-members, and partners; support of the director’s daily commitments and the Chapter’s activities; and coordinated efforts that produce consistent, organized daily business operations. Additionally, the assistant will handle ongoing responsibilities related to communications, sponsorships and advertising revenue, and membership development.

II. BASIC DUTIES AND RESPONSIBILITIES:

Leadership & Administrative Support
  • Engage in regular communication with the executive director regarding their schedule, scheduling, and rescheduling of commitments.
  • Ensure the director has all necessary files and materials in advance of scheduled commitments and events.
  • Respond to email and other communications including drafting correspondence, forwarding materials/files, and sending requested information.
  • Provide support with board and committee engagements.
  • Manage Chapter’s external software and application account subscriptions, including but not limited to Zoom, SurveyMonkey, and Google Suite.
  • Remain up to date on changes to existing applications, event, and communications tools, and recommend changes to Chapter leadership.
  • Create and deliver invoices and manage receipt of payments from external customers.
    ● Order and manage Chapter merchandise inventory.
  • Research products and obtain service estimates.
  • Build relationships and manage financial transactions with print and mail vendors.
  • Manage Chapter’s sponsorships, exhibiting, and advertising opportunities, including building relationships with potential sponsors/exhibitors/advertisers and invoicing and taking payments.
  • Prepare and send business communications.
  • Manage Chapter’s various contact lists.
  • Assist in collecting, analyzing, and reporting program evaluation data.

Membership

  • Manage and maintain Chapter membership lists, data, and dashboard.
  • Conduct targeted monthly outreach to new and expiring members.
Social Media & Website
  • Manage Chapter’s social media accounts (Facebook, Instagram, Twitter, LinkedIn, YouTube), including creating graphics and content for posts, in coordination with the National office’s communications team.
  • Respond to comments and messages received on social media channels and through website.
  • Monitor social media analytics and develop strategies for optimal online engagement.
  • Manage passwords, permissions, and usage of all communication tools, including social media accounts, email marketing platforms, and VoterVoice.
  • Ensure Chapter website is updated with current news, events, and announcements.

Marketing & Advertising

  • Collect and organize newsletter content, coordinate development with external contractors, and send to members.
  • Draft, develop, schedule, and send e-blasts, policy alerts, and other mass email communications.
  • Monitor open rates and other email campaign metrics.
  • Develop, implement, and enforce communications and advertising protocols and policies. Respond to inquiries, edit and format ads, post ads to various media, and remove expired ads.
  • Conceptualize and create Chapter promotional, program, and administrative materials.
  • Manage printing of materials for events, member recruitment, and exhibiting, including coordinating with external printing and mailing vendors.

General Communications

  • Deliver exceptional communications and customer service to all internal and external stakeholders.
  • Coordinate with NASW’s National Office to ensure compliance with ADA, brand, and style standards.
  • Write content for Chapter letters, mailings, and statements to members and stakeholders.
  • Other duties as assigned.

MINIMUM WORK REQUIREMENTS:

Skills:

  • Excellent and effective verbal and written communication skills.
  • Timeliness and effective time-management skills to prioritize and organize a complex and diverse workload.
  • Understanding of business operations, and ability to plan and manage a variety of business-related services.
  • Exceptional customer service skills.
  • Enjoy working with people.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Strong commitment to the profession and NASW-MN’s mission.

Knowledge:

  • Bachelor’s degree required, social work degree preferred.
  • Macro social work practice coursework and experience preferred.
  • If a social worker, Minnesota social work license (complete or in process).
  • Proficiency in all MS Office applications, email systems, Google suite, and the social media platforms the Chapter utilizes.
  • Skills in utilizing Canva, Survey Monkey, payment platforms, and other tools preferred.

Experience:

  • Minimum of two years’ project management, administrative, and/or executive assistant experience.
  • Experience working collaboratively with multiple stakeholders, such as volunteers, interns, schools, and other non-profit organizations.

IV. ATTRIBUTES

  • Results driven: See the big picture. Assist with the development and monitoring of key performance metrics to produce the desired results.
  • Strong business acumen: See opportunities and emerging trends, and be knowledgeable about the operations, unique needs, and goals specific to member-driven, not-for-profit organizations.
  • Firm and fair leadership: Work with a wide range of staff, colleagues, and members, requiring a firm, fair, and flexible style that both complements the efforts and supports the needs of others.
  • Partnership: Able to build trust internally and externally. Must be highly professional, discreet, and accountable.
  • Organizational agility: Thoughtful, respectful communication style that fosters an open environment, enabling thought-provoking discussions and collaborative decision making.
  • Perceptive: Creative, intuitively recognize opportunities, and take appropriate action.

This document describes general job duties and responsibilities. It is not a complete listing of job duties. Further clarification should be obtained from the supervisor listed above (e.g. Work plans, performance standards, task lists etc.). Incumbents may be required to perform tasks related to these duties. Major changes in job duties should be incorporated in this description.
NASW is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted on 2/3/23

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